Shipping Method & Delivery

The order delivery time is divided into two parts:

Processing Time: Order verification, tailoring, quality checking, and packaging. All orders are typically shipped to our manufacturer within 72 hours after the order is placed and payment is received.

Shipping Time: This refers to the time it takes to ship items from our warehouse to the destination.

USA & Canada
Standard Secured Shipping & Insurance takes 2–4 weeks for delivery (IF YOUR ITEM IS IN STOCK)

Australia & New Zealand
Standard Secured Shipping & Insurance takes 2–4 weeks for delivery (IF YOUR ITEM IS IN STOCK)

UK & Europe
Standard Secured Shipping & Insurance takes 2–4 weeks for delivery (IF YOUR ITEM IS IN STOCK)

Other Countries
Standard Secured Shipping & Insurance takes 2–5 weeks for delivery (IF YOUR ITEM IS IN STOCK)

Insured Shipping: If items are lost in transit or arrive damaged, we will send you a replacement item at no additional cost, provided sufficient evidence is provided.

Priority Insured Shipping: Your shipment will be placed at the top of our daily order list sent to our manufacturers. Depending on the order volume we receive, the expected time may remain similar to or the same as standard shipping times. Your item is also insured.

Some products may be shipped separately and arrive at different times, as we have warehouses at different locations.

Tracking numbers often take a few days to up to a week to update and display correct tracking information. Please use a third-party website such as https://17track.net to track your order.

Please note that in some countries, shipping may take longer than estimated.

Depending on order volume, your shipment may take longer than usual. Rest assured, we are working hard to get everything out as quickly as possible. We know it can be frustrating to wait longer than expected for your order, but one thing we will not do is compromise the quality of our products. Thank you for your understanding.

Modification Requests

If you need to make changes to your order, please email us within 24 hours of your order at support@stillcinder.com, and we will be happy to make the necessary changes. If your order has already been shipped, unfortunately we cannot change it. Please make sure you have selected the correct size and color to avoid disappointment.